Refund policy

RETURN & EXCHANGE POLICY

At BLCIamSurrealArtFashion, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns
You have 30 days from the date of delivery to return eligible items for a refund or exchange.

To be eligible for a return:
- Items must be unworn, unwashed, and in original condition with all tags attached
- Items must be returned in their original packaging
- Sale or clearance items are final sale and cannot be returned

How to Return
1. Contact us at [your email] within 30 days of receiving your order
2. We'll provide you with a return authorization and instructions
3. Ship the item back to us using a trackable shipping method
4. Once we receive and inspect your return, we'll process your refund within 5-7 business days

Refunds
Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable, and you're responsible for return shipping costs unless the item is defective or we made an error.

Exchanges
We're happy to exchange items for a different size or color, subject to availability. Contact us to arrange an exchange.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.

Questions?
Contact us at [blciamsurrealartfashion202625@gmail.com] and we'll be happy to help.